HIS Talk has a great post examining what really went wrong with Cerner's CPOE (computerized physician order entry) system. For those of us who strongly believe in the awesome potential of HIT, it's essential to know what went wrong, and what we can do better.
I'm glad they did the study, but it seems to me more of a "don't do what we did" lesson for hospitals, not an indictment of Millennium. I think their purpose was to raise the awareness of broad outcomes in a major system change and the article does a good job of that.Go read the original critique by the HIT expert -- it's a valuable discussion of the intricacies of HIT programming and hospital implementation and well worth your time.
I'm always quick to jump in a vendor-bashing line, but anyone who sees this article as valid Cerner criticism is wrong, in my opinion. I doubt any other vendor would have done better. I doubt every Cerner implementation has these problems. I'm sure that the hospital would make better implement decisions if they were doing it over again, as would most CPOE early adopters.